Telesales Executive

TELE SALES EXECUTIVE

Company: Genesis Homes

Department: Sales & Marketing

Job Location: Bengaluru

Employment Type: Full-Time

Experience: Freshers & Experienced Candidates

Joining: Immediate Joiners Preferred

About the Role

Genesis Homes is looking for energetic, target-oriented and customer-focused Tele Sales Executives to join our growing Real Estate Sales Team.

The role involves handling inbound and outbound customer calls, understanding customer requirements, promoting real estate projects, qualifying leads, scheduling site visits and maintaining consistent follow-ups until conversion.

The ideal candidate should have good communication skills, confidence on the phone, a positive attitude and the ability to work in a target-driven environment.

Roles & Responsibilities

1. Lead Calling & Customer Interaction

- Make outbound calls to prospective customers from company-provided leads and databases.

- Handle inbound enquiries and respond professionally to customer requirements.

- Introduce and explain the company's real estate projects, locations, pricing and key benefits.

- Build rapport and maintain professional communication with prospects.

2. Lead Qualification

- Understand the customer's property requirements, budget, preferred location and purchase purpose.

- Identify genuine and high-potential prospects.

- Classify leads based on interest level, budget, timeline and buying intent.

- Maintain accurate customer information in the CRM/database.

3. Follow-Up & Lead Conversion

- Conduct timely follow-ups with interested prospects through calls and WhatsApp.

- Maintain regular communication with warm and hot leads.

- Handle basic customer objections and provide appropriate information.

- Move qualified prospects through the sales funnel towards a site visit and booking.

4. Site Visit Generation

- Explain project benefits and create interest in visiting the property.

- Schedule and confirm customer site visits.

- Coordinate with the field sales team/site team for scheduled visits.

- Follow up with customers after site visits and update their status.

5. Sales & Target Achievement

- Achieve daily, weekly and monthly calling and sales targets.

- Focus on generating qualified leads, appointments and site visits.

- Work towards converting qualified prospects into bookings.

- Maintain a healthy sales pipeline and consistently follow up on pending opportunities.

6. CRM & Reporting

- Update all calls, conversations, follow-ups and lead dispositions in the CRM.

- Maintain accurate records of customer interactions.

- Submit daily activity and sales reports to the reporting manager.

- Ensure no qualified lead is left unattended or without a scheduled follow-up.

7. Customer Relationship Management

- Develop professional relationships with prospective customers.

- Understand customer concerns and provide accurate project-related information.

- Maintain regular communication throughout the decision-making process.

- Ensure a positive customer experience from the first call through site visit and sales closure.

8. Market & Product Knowledge

- Stay updated on company projects, pricing, offers, payment plans and inventory.

- Understand competitor projects and market trends.

- Continuously improve product knowledge and sales communication skills.

- Participate in sales training, role plays and team meetings.

Key Performance Indicators (KPIs)

Performance will primarily be measured through:

- Daily outbound calls

- Meaningful customer conversations

- Qualified leads generated

- Follow-ups completed

- Site visits scheduled

- Site visits completed

- Negotiations generated

- Bookings/conversions

- Revenue generated

- CRM accuracy and discipline

- Lead response and follow-up time

Candidate Profile

We are looking for candidates who demonstrate:

- Excellent verbal communication skills

- Confidence and professional telephone etiquette

- Strong convincing and interpersonal skills

- Customer-oriented approach

- Target-driven mindset

- Good follow-up discipline

- Ability to handle rejection positively

- Willingness to learn and grow in real estate sales

- Basic computer and CRM knowledge

Education

12th Pass / Graduate / Any Degree

Sales and real estate experience will be an advantage, but freshers with good communication skills and a strong sales attitude are encouraged to apply.

Languages

Good communication in English and Kannada is preferred. Hindi and other regional languages will be an advantage.

What We Offer

- Competitive fixed salary

- Attractive sales incentives

- Performance-based rewards

- Product and sales training

- Career growth opportunities

- Supportive sales environment

- Opportunity to build a career in the real estate industry

- Recognition for high-performing employees

Career Growth

Tele Sales Executive → Senior Sales Executive → Team Leader → Assistant Sales Manager → Sales Manager

Ideal Candidate

We are looking for someone who is energetic, disciplined, persuasive, hungry to achieve targets and comfortable speaking with customers every day.

If you enjoy talking to people, building relationships and converting opportunities into sales, we would like to hear from you.