Voice & Non-Voice Call Center Agent

Job Description: Customer Care Executive (Voice & Sales Process)

We are seeking Customer Care Executives to join our dynamic team for both Voice and Sales processes. As a Customer Care Executive, you will handle incoming calls, address customer inquiries, provide information about our products/services, and promote sales through effective communication. Fluency in English is mandatory, along with proficiency in any one of the following

Languages: Hindi, Marathi, Tamil, Telugu, Malayalam, or Kannada.

**Qualifications:**

- Minimum educational qualification: 12th pass.

- Age between 18 to 30 years.

- Strong verbal and written communication skills in English and one regional language.

- Ability to empathize with customers and resolve their queries efficiently.

- Prior experience in customer service or sales will be advantageous.

**Responsibilities:**

- Manage and resolve customer complaints.

- Achieve sales targets and goals set by the company.

- Maintain customer satisfaction through excellent service.

**Salary and Benefits:**

- Salary range: INR 13,000 to 18,000 per month.

- Incentives based on performance.

- Comprehensive training and growth opportunities.

Join our team and embark on a fulfilling career in customer care and sales. Apply now to make a difference in customer satisfaction and business growth!

Skills & Requirements

Required SkillsExcelComputer

Preferred Skillsvoice processs

Experience

0 - 3 years

Education

Graduation (10 + 2 + 3)

Age Range

18 - 30 years

Languages Required

English, Tamil, Hindi, Marathi