Business Intelligence Analyst

Business Intelligence Analyst

Who We Are

Applied Materials is the global leader in materials science and engineering solutions that are at the foundation of virtually every new semiconductor chip and advanced display in the world. The equipment that we create and service is essential to advancing AI and accelerating the commercialization of next-generation semiconductor chips. Join us and push the boundaries of materials science and engineering in a company at the foundation of the electronics industry. The work we do together advances the world’s technology. 

What We Offer

Location:

Bangalore,IND

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. 

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. 

Key Responsibilities

·       Serve as the primary coordinator for SCV 1.0 and SCV 2.0 operations, acting as a liaison between suppliers, buyers, MPMs, IT/engineering security teams, and the SCV support group.

·       Process SCV request by extracting the missing drawings and attaching the same in SCV event. This will be a day-to-day routine task.

·       Support Supplier onboarding process by analyzing the supplier primary location and proving the right access level.

·       Triage and track incoming SCV incidents and access requests logged via ServiceNow, ensuring timely routing, resolution, and closure within SLA.

·       Own and maintain the SCV Continuous Improvement Program (CIP) tracker, monitoring the status of Open, In Progress, and Closed initiatives, and driving items to closure.

·       Partner with the Ariba, SAP, and Eng Apps Security teams to resolve cross-platform issues (e.g., supplier login failures, missing/unavailable files, non-RFQ access requests).

·       Analyze recurring incident trends (e.g., missing files, access errors, onboarding delays) and propose process or system improvements to reduce ticket volume.

·       Prepare and maintain incident and usage reporting (e.g., monthly SCV incident breakdowns) for leadership review.

·       Document and maintain SCV access-request procedures, work instructions, and FAQs for suppliers, buyers, and internal stakeholders.

·       Support onboarding of new suppliers and contractors onto SCV, including guidance through the access-request and approval workflow.

·       Escalate systemic platform issues, security concerns, or design gaps to the appropriate engineering or IT leadership.

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents 

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

Key Skills

·       Good communication skills

·       Analytical skills

·       Cross-functional coordination and stakeholder communication

·       Process documentation and continuous improvement

·       Reporting and data tracking (Excel, ServiceNow)

·       Problem-solving and escalation management

Additional Information

Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 10% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.