IN_Manager_ Dynamics 365 CE _GCC_Advisory_Bangalore

Architecture & Technical Design 

• Lead the technical design, architecture, and implementation of D365 Sales solutions, ensuring scalability, security, performance, and alignment with business objectives. 

• Actively participate in architectural design discussions, translating complex business requirements into robust technical solutions. 

• Establish and enforce development standards, design governance, and solution validation. 

• Develop and maintain comprehensive technical documentation, including architecture diagrams, integration designs, and deployment standards. 

• Advise customers and stakeholders on industry best practices in a proactive and strategic manner. 

Hands-on Development & Azure Integration 

• Own end-to-end delivery of modules in  Dynamics 365 CRM 

• Design and build enterprise integrations utilizing the Microsoft Azure ecosystem, with heavy emphasis on Azure Functions, Azure Logic Apps, Azure Service Bus, and Azure API Management to connect D365 with third-party tools 

• Develop and extend custom plugins, Custom APIs, workflows, and extensions using C#, JavaScript/TypeScript, Dynamics 365 SDK, and Power Platform technologies. 

• Design and customize Model-Driven Apps, Canvas Apps, and PCF (PowerApps Component Framework) controls. 

• Take ownership of CI/CD pipelines (e.g., Jenkins, GitHub Actions, GitLab CI) to ensure smooth, automated, and reliable software deployment. 

Team Mentorship 

• Manage, mentor, and guide a team of developers and technical consultants, providing technical directions 

• Act as the primary point of contact for resolving complex technical blockers and troubleshooting challenging integration or customization issues. 

• Conduct rigorous code reviews to provide constructive feedback, enforce coding standards, and ensure the delivery of high-quality, maintainable code. 

Business Analysis & Stakeholder Management 

• Collaborate with functional consultants, business analysts, and stakeholders to perform gap analysis between business needs and D365 Sales out-of-the-box capabilities. 

• Act as a senior technical advisor to executive stakeholders, clearly articulating technical risks, trade-offs, and recommendations. 

• Support functional tasks when necessary, including requirement gathering (BRDs, FRDs), sprint ceremonies, backlog grooming, and data migration validation. 

• Participate in pre-sales activities, estimation, planning, and delivery governance as requested.