Jira Admin
Birlasoft Limited
Work from Office
Full Time
Min. 7 yearsJob Description
Jira Admin
Area(s) of responsibility
About Birlasoft:
Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 11,000+ professional team committed to upholding the Group's 170-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Social Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose.
Job Title –Jira Admin
Location: Any BSL
Educational Background – Bachelor’s or master’s degree in computer science, Information Systems, or equivalent experience.
Key Responsibilities:
Background & expected experiences:
7+ years of hands-on experience with Atlassian tools
Experience supporting enterprise scale Jira and Confluence environments
Strong understanding of Agile, ITSM, and delivery processes
Experience working with global, distributed teams
Additional Skills:
Project Management
Stakeholder Management
Problem Solving
Functional skills ITSM / service desk processes (incident, request, change, problem) Agile delivery practices (Scrum / Kanban) support
Process mapping & workflow design (business → tooling translation)
Experience Level
Senior LevelJob role
Job requirements
About company
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