Packaged/SaaS Application Engineer

Packaged/SaaS Application Engineer

Project Role : Packaged/SaaS Application Engineer
Project Role Description : Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability. Use standard tools, APIs, and low-code platforms to align solutions with business needs while preserving compatibility and performance.
Must have skills : SAP CX Sales Cloud C4C
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Packaged/SaaS Application Engineer, you will configure and support packaged or Software as a Service applications to adapt features, manage releases, and ensure system stability. Your typical day will involve collaborating with various teams to align solutions with business needs while utilizing standard tools, APIs, and low-code platforms to maintain compatibility and performance across systems.

Roles & Responsibilities:
- Expected to be a Subject Matter Expert with deep knowledge and experience.
- Should have influencing and advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Facilitate training sessions and workshops to enhance team capabilities and knowledge sharing.
- Continuously assess and improve application performance and user experience.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP CX Sales Cloud C4C. (V1 & V2))
- Strong understanding of application configuration and support processes.
- Experience with integration tools and techniques to ensure seamless data flow.
- Familiarity with low-code development platforms to enhance application functionality.
- Ability to analyze business requirements and translate them into technical specifications.

Additional Information:
- The candidate should have minimum 15 years of experience in SAP CX Sales Cloud C4C.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.