Senior Manager, Control Testing & QA

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Senior Manager, Control Testing & QA leads to the strengthening of first line control testing and QA capability, maturity, and consistency across a defined business area or portfolio. The role provides delivery leadership at scale, ensuring testing is risk‑based, methodologically sound, well‑governed, and delivers meaningful insight into control effectiveness and non‑compliance.

Operating with significant autonomy, the Senior Manager partners closely with senior stakeholders, risk specialists to influence how risks and controls are understood and managed.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Type: Full Time, Permanent
Role Location: Bengaluru

What will your day look like?

As a Senior Manager, Control Testing & QA you will:

• Lead the uplift and continuous improvement of control testing methodologies, templates, and quality standards.
• Define and maintain testing quality benchmarks, documentation expectations, and review practices.
• Sponsor targeted enhancements to testing approaches, including data‑led techniques and automation opportunities, ensuring changes are governed and scalable.
• Ensure consistent application of approved methodologies and tools across teams and portfolios.
• Oversee the synthesis of testing outcomes into clear, prioritized insights that articulate risk exposure, control effectiveness, and thematic issues.
• Ensure material control weaknesses, systemic issues, or non‑compliance risks are escalated appropriately and transparently through governance pathways.
• Contribute to governance packs, assurance reporting, and senior forums with high‑quality insights and informed challenge.
• Support effective monitoring of remediation progress, providing oversight and challenge where evidence of sustainable closure is insufficient.
• Contribute to development and effective delivery of assurance framework and deep dives, including operating practices, in line with industry best practice principals in ANZ.

• Manage the delivery of assurance activity testing effective implementation of, and adherence to policy and process, driven by both external e.g. legislation, and internal e.g. risk appetite factors and associated policy change, to support management of risks, obligations and attestations.
• Support the design and influence prioritization of targeted deep dives based on potential risk or assurance need i.e. specific industry, staff member, team, process or policy.
• Contribute to reporting of risk issues (not limited to BAU testing) through assurance activity and business engagement and ensure that these are reported in line with ANZ Risk Frameworks, and to appropriate stakeholders with value-add insights.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong understanding of risk and control frameworks, including control taxonomies and enterprise risk standards.
• Knowledge of regulatory obligations relevant to conduct, compliance, and operational risk.
• Awareness of business processes, control design principles, and first‑line risk responsibilities.
• Analytical capability to interpret data, identify patterns, and translate findings into actionable insights.
• Ability to assess control adequacy and effectiveness, including root‑cause analysis and evidence evaluation.
• Experience delivering control testing, quality assurance, or risk assessment activities in a regulated environment.
• Demonstrated involvement in analysing business processes and identifying control gaps or compliance issues.
• Understanding of emerging regulatory trends, industry risk themes, and broader assurance practices (2LOD/3LOD).
• Familiarity with data visualisation and analytics tools such as Power BI or Tableau.
• Experience contributing to testing methodology enhancements, process optimisation, or continuous improvement initiatives.

• Background using structured problem‑solving or improvement disciplines (e.g., Lean, Six Sigma, incident/root‑cause techniques).
• Tertiary qualifications in business, risk, finance, IT, or related fields are highly regarded.
• Desirable: Professional certifications in risk management, control testing, compliance, or data analytics.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 123543.

Job Posting End Date

14/09/2026, 11.59pm, (Melbourne Australia)