Oracle Financial Services Software Ltd

Senior Support Engineer - Life Sciences/Safety Products (Argus or Empirica)

Oracle Financial Services Software Ltd
Bengaluru/Bangalore
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years

Job Description

Senior Support Engineer - Life Sciences/Safety Products (Argus or Empirica)

As a member of the Support organization, you will be the primary point of contact for customers, providing technical assistance via phone and web portals. You will troubleshoot Oracle Life Sciences Safety products, ensuring high-quality support while adhering to industry regulations and Oracle’s customer service standards. Our team operates around the clock to adapt to customer needs, ensuring continuous success and patient safety.
Requirements:
  • 3-5+ years of experience in technical support or technical consulting.
  • Strong problem-solving skills, excellent time management, and a customer-focused mindset.
  • In-depth understanding of Drug Safety and Pharmacovigilance regulations and processes.
  • Hands-on experience with Oracle Argus Safety and/or Empirica Signal.
  • Proficiency in Windows, Unix, and Linux operating systems.
  • Expertise in UNIX scripting, XML, JavaScript, Oracle SQL, PL/SQL, and Oracle databases.
  • Ability to thrive in a fast-paced, evolving business environment.
  • Excellent verbal and written communication skills.

Job role

Work location
Work locationBENGALURU, KARNATAKA, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years

About company

Name
NameOracle Financial Services Software Ltd
Job posted by Oracle Financial Services Software Ltd

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You can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed the required education and people who have 3 to 5 years are eligible to apply for this job. You can apply for more jobs in Bengaluru/Bangalore to get hired quickly.

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