Trading Services Specialist

• Pre-match cover for global markets (T+1), across product class Equities & Fixed Income. 
• Work directly with brokers & custodians globally to resolve issues related to unmatched exceptions and ensure matching & timely settlement.
• Partner with middle office in resolving issues to ensure trades are prematched on time & thereby enhancing the client experience
• Unmatched trades & fails have up to date and accurate commentary for auditors, clients, middle office and Account managers to view.
• Provide root cause analysis on unmatched trades, brokers & reasons
• Daily, weekly , monthly reporting to ensure transparency on trade status and Ensure all day to day queries dealt with within required SLAs and escalate issues to the team leader
• Operational subject matter expertise preferred eg – Trade life cycle, settlements, trade types, interpreting swift messages
• Plan and identify training requirements and ensure ownership of standard operating procedures and Issue logs
• Maintain and publish, weekly, monthly KPI along side Team leader/Manager and participate in discussions with onshore management and teams
• Strong time management skills required to meet the  internal and external deadlines/cutoffs
• Able to scale up volumes as they progress in BAU

• Excellent grasp and understanding of trade lifecycle
• Excellent verbal and written communication skills, and adept at communicating with all levels of the business and technical parts of the organization
• Settlement knowledge and best practices for Asia and EMEA markets. 
• Skilled in MS office applications including Outlook, PowerPoint, Excel, Word.
• Operate effectively in a dynamic environment with tight deadlines, and can prioritize one’s own work to achieve them

• Strong business knowledge is preferred/Added advantage i.e. Investment Banking and Prime Brokerage. Experience on pre-matching, fail management, interaction with settlements teams will be added advantage.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.