Secretary / Executive Assistant

Job Responsibilities – Female Education & Student Coordination ExecutiveCompany: Robonauts India Pvt. Ltd.

Department: Education, Student Coordination & Operations

1. Key ResponsibilitiesStudent & Parent Coordination: Communicate with students and parents through phone calls, WhatsApp, and email regarding courses, schedules, and enrolments.
2. Enquiry Management: Respond to incoming enquiries, explain Robotics, AI, STEM courses, internships, and training programs, and follow up with interested candidates.
3. Admission & Demo Coordination: Schedule free demo sessions, maintain enquiry records, follow up with parents, and assist with the enrolment process.
4. Class Coordination: Coordinate with mentors, students, and parents to manage class schedules, attendance, rescheduling, and feedback.
5. Data Management: Maintain student databases, Google Sheets, online forms, admission records, and daily follow-up reports.
6. Digital Communication: Share course information, announcements, class reminders, promotional messages, and educational updates through approved communication channels.
7. Administrative Support: Assist management with daily office operations, documentation, reporting, and other assigned coordination tasks.
8. Performance & Reporting: Maintain accurate records of enquiries, follow-ups, demo bookings, enrolments, and pending tasks, and submit regular reports to management.

• Required SkillsGood communication skills in Hindi and English.
• Basic computer knowledge, including MS Office, Google Sheets, email, and WhatsApp.
• Polite telephone etiquette and the ability to communicate professionally with parents and students.
• Good organisational, follow-up, and time-management skills.
• A responsible, proactive, and target-oriented approach to work.
• Willingness to learn about Robotics, AI, STEM education, and the company's training programs.
• Preferred QualificationsGraduate in any discipline.
• Freshers may apply if they have good communication and computer skills.
• Prior experience in student counselling, telecalling, admissions, customer support, or office administration is an advantage.

Work ExpectationsThe candidate is expected to maintain professional communication, update records accurately, complete assigned follow-ups on time, protect student information, and coordinate effectively with the team.

Reporting to: Management, Robonauts India Pvt. Ltd.