Hotel Sales Manager

Job description:

Sales Manager – Hotel Industry

Job Summary:

The Sales Manager is responsible for driving room sales, banquet revenue, corporate business, events, and other revenue opportunities for the hotel. The role involves developing new business, maintaining relationships with corporate clients, travel agents, event planners, and other key accounts, while achieving the hotel's revenue and occupancy targets.

Key Responsibilities

• Develop and implement sales strategies to achieve hotel revenue and occupancy targets.
• Generate new business through corporate accounts, travel agencies, tour operators, event companies, and other market segments.
• Identify and develop new corporate and key accounts.
• Maintain strong relationships with existing clients and ensure repeat business.
• Conduct regular sales calls, client meetings, presentations, and property visits.
• Promote hotel rooms, restaurants, banquet facilities, conference rooms, weddings, and other services.
• Handle corporate and group bookings and coordinate with the reservations and operations teams.
• Generate leads for conferences, meetings, weddings, social events, and corporate functions.
• Prepare and submit quotations, proposals, contracts, and corporate rate agreements.
• Negotiate rates and packages within approved hotel policies and commercial guidelines.
• Monitor competitor hotels, market trends, room rates, promotions, and customer preferences.
• Conduct regular sales visits to corporate offices, travel agencies, institutions, and potential clients.
• Maintain an updated database of corporate clients, prospects, agencies, and key contacts.
• Follow up on leads, proposals, enquiries, and lost business opportunities.
• Monitor customer feedback and resolve sales-related issues promptly.
• Ensure proper follow-up for outstanding payments in coordination with the Accounts team.
• Prepare daily, weekly, and monthly sales reports.
• Track sales performance against targets and provide regular updates to management.
• Support promotional campaigns, packages, loyalty programs, and digital sales initiatives.
• Perform other sales and business-development duties assigned by management.

Qualifications:

• Bachelor's degree in Hotel Management, Business Administration, Marketing, Sales, or a related field.
• MBA/PGDM in Sales or Marketing is an advantage.
• Typically 6–8 years of hotel sales experience, preferably in a similar position.
• Experience in corporate sales, MICE, banquet sales, or hospitality business development is preferred.
• Strong knowledge of the local and regional business market.

Required Skills:

• Strong business-development and networking abilities
• Customer relationship management
• Sales planning and target achievement
• Presentation and interpersonal skills
• Market analysis and competitor awareness
• Professional appearance and strong relationship-building skills

Key Performance Indicators (KPIs):

• Room revenue achievement
• Overall sales revenue
• Occupancy contribution from sales
• New corporate accounts acquired
• Repeat business and client retention
• Banquet and event revenue
• MICE/group business generated
• Sales call and client-meeting targets
• Conversion rate of leads to bookings
• Average room rate (ARR)
• Revenue per available room (RevPAR) contribution
• Collection and payment follow-up
• Customer satisfaction and retention

Working Conditions:

• Full-time hotel position.
• Requires frequent client visits and local market travel.
• May require participation in networking events, exhibitions, trade shows, and hotel functions.

HR Direct Contact

Phone Number : 9337135666, 9348511724

Benefits:

• Food provided
• Provident Fund

Work Location: In person