Telecalling Executive

Position: Tele-Sales Executive – Real Estate Department:

Sales & Business Development

Industry: Real Estate

Location: Bhubaneswar

Employment Type: Full-Time

Experience: 0–3 Years

Reporting To: Sales Manager / Branch Manager

Job SummaryWe are looking for an energetic and target-oriented Tele-Sales Executive to generate and qualify real estate leads through outbound and inbound calls. The candidate will be responsible for understanding customer requirements, promoting suitable properties, scheduling site visits, and converting qualified leads into property transactions.

• Key ResponsibilitiesMake outbound calls to prospective customers from company-provided leads and databases.
• Handle incoming inquiries through calls, WhatsApp, and other communication channels.
• Understand customers' requirements regarding budget, location, property type, configuration, and possession timeline.
• Explain project details, pricing, offers, amenities, location advantages, and payment plans to prospective buyers.
• Qualify leads and maintain an updated database of prospects.
• Generate and nurture leads through regular follow-ups.
• Schedule site visits and meetings with interested customers.
• Coordinate with Relationship Managers/Sales Managers for site visits and further negotiations.
• Follow up with customers after site visits and identify their level of interest.
• Maintain accurate records of calls, follow-ups, leads, and conversions in CRM/software.
• Achieve assigned daily, weekly, and monthly calling and sales targets.
• Build a strong pipeline of prospective customers.
• Maintain professional communication and develop good customer relationships.
• Stay updated about the company's projects, inventory, pricing, offers, and competing projects.
• Coordinate with the sales team to ensure smooth conversion of qualified leads.
• Key Performance Indicators (KPIs)Daily outbound calls
• Number of qualified leads generated
• Lead-to-site-visit conversion
• Site visits scheduled
• Follow-up efficiency
• Site-visit-to-booking conversion
• Monthly booking/revenue contribution
• CRM/data accuracy
• Customer response and engagement rate
• Required SkillsExcellent communication and interpersonal skills.
• Good convincing and negotiation abilities.
• Strong follow-up and relationship-building skills.
• Target-oriented and self-motivated approach.
• Basic knowledge of MS Office, CRM, WhatsApp, and calling tools.
• Ability to understand customer requirements and recommend suitable properties.
• Good knowledge of Bhubaneswar real estate/localities will be an advantage.
• Ability to handle customer objections professionally.
• Comfortable working with sales targets and performance-based incentives.