Desktop Support Engineer
C7 Tech SolutionsFixed
₹18,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹18,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Min. 2 years
Good (Intermediate / Advanced) EnglishJob highlights
Fast HR reply
HR responded to 94% candidates in last 6 days
37 applicants
Benefits include: 5 working days
Job Description
Job Title: Desktop Support Technician / IT Support Engineer
Role Summary
Provide day-to-day technical support to end users for desktops, laptops, printers, and related peripherals. Ensure systems run smoothly so employees can work without tech headaches.
Key Responsibilities
- User Support: Respond to tickets, calls, and emails for hardware/software issues. Troubleshoot Windows/Mac OS, MS Office, email, and connectivity problems.
- Hardware Management: Install, configure, and maintain desktops, laptops, monitors, printers, and mobile devices. Handle RAM, SSD, and component upgrades.
- Software & OS Support: Install OS, drivers, patches, and business applications. Manage user accounts, permissions, and password resets in Active Directory/Azure AD.
- Network Basics: Troubleshoot LAN/Wi-Fi, VPN, and basic IP/DNS/DHCP issues. Escalate complex network/server problems to L2/L3 teams.
- Asset & Inventory: Track IT assets, maintain inventory records, and manage warranty/AMC for devices.
- Documentation: Log all issues in ticketing tool like ServiceNow, Jira, or Zendesk. Create KB articles for common fixes.
- Compliance: Follow IT security policies, data backup procedures, and antivirus/patching schedules.
Required Skills
- Technical: Windows 10/11, Mac OS, MS Office 365, Outlook, basic networking, remote desktop tools like AnyDesk/TeamViewer.
- Hardware: Hands-on with PC assembly, troubleshooting, and peripherals.
- Soft Skills: Clear communication, patience with non-tech users, good time management.
Requirement:
* Minimum 2 consecutive weeks of onsite support without any absences
* Relevant desktop/IT support experience
* Good English communication and professional conduct
* Required KT/site familiarization before independent support
* Reliable commitment for the entire support period
* Prior video call with the engineer for evaluation and commitment confirmation before deployment
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You can expect a minimum salary of 18,000 INR and can go up to 22,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Graduate degree and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Goa to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Goa at apna.
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The last date to apply for this job is 25 Sept 2026. For more details, download apna app and find Full Time jobs in Goa . Through apna, you can find jobs in 64 cities across India. Join NOW!