Customer Support Executive
Zevpoint E-Mobility Private LimitedFixed
₹28,000 - ₹33,000
Earning Potential
₹33,000
Fixed
₹28,000 - ₹33,000
Earning Potential
₹33,000
Work from Office
Full Time
Min. 3 years
Good (Intermediate / Advanced) EnglishJob highlights
4 applicants
Job Description
We are looking for a proactive and customer-oriented Customer Support Executive to handle customer enquiries, understand their EV charging requirements, recommend suitable products, and convert enquiries into sales.
Key Responsibilities
Respond to customer enquiries across WhatsApp, calls, website and other channels.
Understand customer requirements and recommend the right EV charging solutions.
Follow up with prospective customers and drive enquiry-to-sales conversions.
Explain product features, compatibility, pricing and installation requirements.
Coordinate with the sales and service teams to ensure a smooth customer experience.
Maintain enquiry records and follow up on pending leads.
Preferred Qualifications
Good communication skills in English
Basic electrical knowledge or an interest in learning about EV charging.
Minimum 3 years of Customer service or inside sales experience preferred.
Comfortable handling customer conversations and follow-ups.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
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