Customer Support Executive

Pay: ₹17,000.00 - ₹22,000.00 per month

Job description:

International Voice and Chat Process Executive ( Only Night Shifts )

Location: Chandigarh IT Park / Mohali

Only graduates with all DMCs (Detailed Marks Cards) available can apply.

Good spoken English with clear pronunciation and communication skills.

Salary: Starting from Rs. 20,800 per month Plus 3000 Night Allowance Minus PF and Cab

Incentives: Additional performance-based incentives .

Experience: Freshers can apply

Job Type: Full-Time

Shift: Night Shift Only

Work Mode: Work from Office

Job Responsibilities

• Handle inbound and outbound calls with international customers.
• Communicate professionally with customers in English.
• Understand customer requirements and provide relevant information and solutions.
• Maintain accurate customer records and update details in the system.
• Deliver excellent customer service and ensure a positive customer experience.
• Follow company processes and quality standards.
• Achieve defined performance and productivity targets.
• Learn new tools, systems, and processes through company-provided training.

Eligibility Criteria

• Only graduates with all DMCs (Detailed Marks Cards) available can apply.
• Freshers looking for their first corporate job can apply.
• Good spoken English with clear pronunciation and communication skills.
• Confidence in speaking with international customers.
• Basic computer knowledge, internet usage, and MS Office skills.
• Good listening, interpersonal, and problem-solving skills.
• Positive attitude and willingness to learn.
• Ability to work towards performance targets.
• Willingness to work night shifts and 24x7 rotational shifts.

Salary, Incentives and Benefits

• Monthly salary starting from Rs. 20,800.
• Night Allowance 3000
• Additional performance-based incentives.
• Company-provided training.
• Provident Fund (PF) upto Rs 3600
• Leave encashment.
• Transport facilities available for Rs 1250
• Opportunity to gain experience in an international process.
• Professional learning and career development opportunities.

Why Join Us?

Starting your career can be challenging, especially when you have no previous work experience. This opportunity gives fresh graduates a chance to enter the corporate world, improve their communication skills, interact with international customers, and earn a fixed monthly salary along with performance-based incentives.

If you are confident in English and ready to learn, we encourage you to apply.

How to Apply

Interested candidates can call us directly or share their resume on WhatsApp using the contact numbers below.

Contact Number 1: +91 9056415977

Contact Number 2: +91 7765049720

Freshers are welcome to apply. Contact us today to take the first step towards your career!

Benefits:

• Commuter assistance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person