Zevpoint E-Mobility Private Limited

Service Support Specialist

Zevpoint E-Mobility Private Limited
Industrial Area Phase I, Chandigarh
₹28,000 - ₹33,000 monthly

Fixed

₹28,000 - ₹33,000

Earning Potential

₹33,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

12 applicants

12 applicants

Job Description

We are looking for a proactive and customer-focused Service Support Executive to manage after-sales support, resolve customer issues, and ensure a smooth service experience for our EV charging products.


Key Responsibilities

- Handle customer service requests through calls, WhatsApp and other channels.

- Understand customer complaints and provide basic technical troubleshooting.

- Coordinate with technicians and installation partners for on-site support.

- Manage warranty claims, repairs, replacements and service requests.

- Track open service tickets and ensure timely resolution.

- Follow up with customers to ensure satisfaction after issue resolution.

- Maintain accurate service records and escalate unresolved issues.


Preferred Qualifications

- Good communication skills in English and Hindi.

- Basic electrical knowledge preferred.

- Minimum 3 years experience in technical support, customer service or electrical products is an advantage.

- Strong problem-solving skills, patience and a customer-first attitude.

- Ability to coordinate with multiple teams and manage service requests independently.

Job role

Work location
Work locationZevpoint - Chandigarh Office, Industrial Area Phase I, Chandigarh, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Service Delivery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsBlended process, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameZevpoint E-Mobility Private Limited
Address
AddressZevpoint - Chandigarh Office, Industrial Area Phase I, Chandigarh, India
Job posted by Zevpoint E-Mobility Private Limited

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You can expect a minimum salary of 28,000 INR and can go up to 33,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chandigarh at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 25 Nov 2026. For more details, download apna app and find Full Time jobs in Chandigarh . Through apna, you can find jobs in 64 cities across India. Join NOW!