Visa Counsellor

# Job Description – Immigration Counsellor

**Company:** Immigration Office

**Position:** Immigration Counsellor

**Location:** Sector 17-C, Chandigarh

**Employment Type:** Full-Time

**Working Days:** 6 Days a Week

### About the Role

We are looking for an experienced and confident **Immigration Counsellor** to join our immigration office in Sector 17-C, Chandigarh. The candidate will be responsible for counselling potential clients, understanding their immigration goals, assessing their profiles, explaining suitable visa and immigration options, and converting qualified leads into clients.

### Key Responsibilities

* Counsel clients regarding suitable immigration and visa options based on their profile and requirements.

* Conduct detailed client consultations and assess eligibility for various immigration programs.

* Explain immigration processes, documentation requirements, timelines, and applicable procedures clearly.

* Handle leads generated through telecalling, digital channels, references, and walk-ins.

* Follow up with prospective clients and convert qualified leads into successful consultations and sales.

* Build strong professional relationships with clients and maintain regular communication throughout the process.

* Address client queries and concerns professionally and provide accurate information.

* Coordinate with the documentation, processing, and sales teams for smooth case handling.

* Maintain proper records of client interactions, follow-ups, consultations, and conversions.

* Achieve assigned counselling, sales, and conversion targets.

* Stay updated with changes in immigration policies, visa requirements, and relevant procedures.

### Requirements

* **Minimum 2–2.5 years of experience** as an Immigration Counsellor, preferably in an immigration/visa consultancy.

* Strong knowledge of immigration and visa processes.

* Excellent communication and interpersonal skills.

* Good command of **English and Hindi**.

* Strong counselling, convincing, negotiation, and client-handling skills.

* Ability to assess client profiles and recommend suitable immigration options.

* Target-oriented, confident, and self-motivated.

* Good follow-up and lead-conversion skills.

* Basic computer knowledge and ability to maintain client records.

### Salary & Benefits

* **Salary: ₹30,000 – ₹32,000 per month**

* **Performance-based incentives** in addition to salary.

* Stable full-time opportunity with growth and career advancement potential.