Guest Relations Executive
Joyalukkas India LimitedFixed
₹30,000 - ₹35,000
Average Incentives*
₹7,000
Earning Potential
₹42,000
Fixed
₹30,000 - ₹35,000
Average Incentives
₹7,000
Earning Potential
₹42,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/Meals, Accommodation
Job Description
Relationship & Scheme Management
- Lead the CRM Operations and the team while coordinating the workflow.
- Inform customers about active promotional campaigns, loyalty programs, exchange offers and gold investment/advance scheme programs.
- Collect and record guest feedback, addressing minor queries promptly and escalating grievances or suggestions to the Floor Manager.
- Assist in capturing accurate customer contact details for CRM and loyalty program registration.
Operations & Floor Coordination
- Monitor the main entrance, reception area and lounge to ensure they remain spotless, presentable, and well-organized at all times.
- Efficiently manage customer flow during festive seasons, rush hours, and special promotional events.
- Coordinate with floor sales consultants, security staff, and cash counter teams to ensure seamless service transition for every guest.
Key Performance Indicators (KPIs)
- Customer satisfaction ratings and positive floor feedback.
- Accurate recording of walk-in data and customer contact details.
- Turnaround time in attending to arriving guests and managing wait times.
- Participation in promoting loyalty schemes and seasonal campaigns.
Job role
Job requirements
About company
Similar jobs you can apply for
Field Sales
Sales Promoter
Betterlife Horizons Private LimitedWork from OfficeFull TimeMin. 6 monthsBasic English
Customer Sales Executive
FR8 LogisticsFull TimeAny experienceBasic EnglishSales Manager
Shriram Finance LtdWork from OfficeFull TimeMin. 6 monthsBasic English
Customer Relationship Officer
Sri Sai Vriksham Properties Private LimitedWork from OfficeFull TimeMin. 6 monthsNo English RequiredMarketing Executive
Marigo Food Product Private Limited
Field JobFull TimeAny experienceBasic EnglishSales Promoter
Betterlife Horizons Private LimitedWork from OfficeFull TimeMin. 6 monthsBasic EnglishYou can expect a minimum salary of 30,000 INR and can go up to 42,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed Post Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is 18 Nov 2026. For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!