Inside Sales Team Leader - Education Academy

JOB DESCRIPTION

Team Leader – Admissions & Business Development

Organisation: Eduvise Education

Location: Chennai

Employment Type: Full-time

Department: Admissions & Sales

Reporting To: Centre head

About Eduvise Education

Eduvise Education is a professional accounting and finance training institute focused on equipping students and job seekers with industry-relevant skills and career opportunities.Our courses include Tally Prime, GST, TDS, Direct Taxation, Zoho Books, SAP FICO, Power BI, Advanced Excel and other accounting and finance programmes, along with placement assistance.

Role Summary

We are looking for a proactive, target-oriented Team Leader to manage the admissions counselling team, improve enquiry-to-admission conversion, and drive revenue growth. The candidate must be capable of leading from the front, counselling prospective students, coaching team members and ensuring disciplined lead follow-ups.

Key Responsibilities

1. Team Management

- Lead, motivate and supervise the admission counsellors and telecalling team.

- Set daily, weekly and monthly targets for calls, counselling sessions, walk-ins and admissions.

- Monitor individual performance and ensure accountability.

- Conduct daily team briefings and regular performance reviews.

2. Lead Management & Admission Conversion

- Manage enquiries generated through Facebook, Instagram, Google, the website, WhatsApp and other channels.

- Ensure every enquiry receives a timely response and systematic follow-up.

- Help counsellors convert enquiries into paid admissions.

- Handle high-potential leads and difficult fee-related or course-related objections.

- Develop strategies to improve lead-to-admission conversion.

3. Sales & Revenue Generation

- Take ownership of monthly admission and revenue targets.

- Personally counsel students and close admissions when required.

- Promote course combinations and career-oriented programmes.

- Identify opportunities for repeat admissions, referrals and cross-selling of relevant courses.

4. Reporting & Performance Monitoring

- Maintain accurate lead and admission records in CRM or Google Sheets.

- Track calls made, leads contacted, follow-ups completed, walk-ins, admissions and fees collected.

- Prepare daily, weekly and monthly performance reports.

- Analyse reasons for lost leads and recommend corrective actions.

5. Training & Development

- Train counsellors on course knowledge, communication, objection handling and sales techniques.

- Review call quality and follow-up effectiveness.

- Coach underperforming team members and help them achieve targets.

- Ensure accurate communication of course fees, curriculum, certificates and placement assistance.

6. Marketing & Business Development

- Coordinate with the digital marketing team to improve lead quality.

- Provide feedback on advertisements, campaigns and student enquiries.

- Develop referral opportunities with colleges, students and alumni.

- Support college tie-ups, corporate training opportunities and placement-related partnerships.

Candidate Requirements

- Graduate in any discipline; MBA in Marketing or Sales is an advantage.

- Minimum 2–4 years of experience in education sales, admissions counselling or EdTech.

- At least 2 year of experience managing a team.

- Proven track record of achieving admission or sales targets.

- Excellent communication, counselling, negotiation and leadership skills.

- Working knowledge of CRM systems, Excel and Google Sheets.

- Fluency in Tamil and English.

- Ability to work independently and take ownership of business results.

Key Performance Indicators (KPIs)

The candidate will be evaluated on:

- Monthly admissions achieved against target.

- Revenue and fee collection against target.

- Enquiry-to-admission conversion rate.

- Speed and consistency of lead follow-ups.

- Counsellor productivity and team target achievement.

- Referral admissions and improvement in lost-lead conversion.

- Accuracy of reports and CRM records.

Compensation

Indicative fixed salary: ₹30,000–₹40,000 per month, depending on experience and proven performance.

Performance-linked incentives will be provided based on agreed admission and revenue targets.

Ideal Candidate

We are looking for a hands-on sales leader who can build a disciplined counselling team, improve conversion rates and contribute directly to Eduvise Education's growth. The candidate must be comfortable working with monthly targets and should be able to demonstrate measurable results from previous roles.

Interested candidates can share their updated CV along with details of their previous team size, monthly admission targets and achievements