Restaurant Manager

Here is a professional Job Description format for posting in job portals for the Restaurant Manager position at Kongu Multi Cuisines Restaurant.

Restaurant Manager – Chennai BranchesCompany: Kongu Multi Cuisines Restaurant

Location: Chennai

Experience: Minimum 5 Years

Qualification: Any Degree / Hotel Management Preferred

Industry: Restaurant / Hospitality

Job SummaryWe are looking for an experienced and dynamic Restaurant Manager to oversee the daily operations of our restaurant branches in Chennai. The candidate should possess strong leadership qualities, excellent communication skills, operational expertise, and the ability to drive sales and team performance while ensuring customer satisfaction and SOP compliance.

• Key ResponsibilitiesManage day-to-day restaurant operations efficiently.
• Ensure implementation of SOPs and service standards on a daily basis.
• Monitor food quality, hygiene, cleanliness, and customer service standards.
• Handle staff scheduling, supervision, motivation, and retention activities.
• Drive sales through effective upselling and customer engagement initiatives.
• Maintain discipline and productivity among restaurant staff.
• Ensure smooth coordination between FOH and BOH operations.
• Prepare and submit daily operational reports to management.
• Handle customer complaints professionally and ensure guest satisfaction.
• Monitor inventory, wastage control, and operational costs.
• Support recruitment, training, and development of restaurant employees.
• Candidate RequirementsMinimum 5 years of experience in restaurant operations.
• Strong knowledge of restaurant management and hospitality operations.
• Excellent communication and interpersonal skills.
• Leadership and team handling capability.
• Good problem-solving and decision-making skills.
• Ability to work under pressure and achieve operational targets.
• Experience in multi-cuisine restaurant operations is an added advantage.
• Preferred SkillsStaff motivation and retention skills.
• Sales and upselling techniques.
• Customer relationship management.
• Reporting and documentation knowledge.
• Strong operational and administrative control.