Sales & Tech Product Support Executive (Telugu Speaking)

We are looking for enthusiastic and customer-oriented candidates to join our growing team at SaaSGold Technologies.

SaaSGold is a Jewellery Business Management Platform that helps jewellery retailers manage and grow their business through innovative technology.

The selected candidate will handle both product sales and customer support, interacting with prospective and existing jewellery business clients, primarily Telugu-speaking customers.

Roles & Responsibilities

1. Conduct online and direct product demonstrations for prospective jewellery clients.
2. Understand customer requirements and explain SaaSGold features and benefits.
3. Follow up with sales leads and convert prospects into customers.
4. Provide complete product training and guidance during customer onboarding.
5. Handle post-sales support and resolve customer queries.
6. Assist customers in using the software and mobile applications.
7. Coordinate with the technical team to resolve product-related issues.
8. Maintain customer relationships and ensure customer satisfaction.

Training & Support from Company

• Complete SaaSGold product knowledge and training will be provided.
• Practical training on product demonstrations and customer handling.
• Guidance on sales processes, customer onboarding and technical support.
• No prior jewellery software experience is mandatory.

Candidate Requirements

• Telugu fluency is mandatory.
• Knowledge of Tamil and English is preferred.
• Good communication and interpersonal skills.
• Interest in sales, customer interaction and technology.
• Basic computer and smartphone knowledge.
• Willingness to learn and handle both sales and support activities.

Work Location: Perungudi, Chennai.

Work Mode: Work from Office Only. No Work from Home.

Why Join SaaSGold?

• Opportunity to work with a growing SaaS product company.
• Complete product and technical training.
• Learn sales, technology and customer relationship management.
• Opportunity for long-term career growth.