Assistant Operations Manager

Job Description – Assistant Operations Manager – South

Position: Assistant Operations Manager – South

Location: Bangalore, Karnataka

Experience: 4–5 Years

Work Mode: Work From Office

Department: Operations

Reporting To: Operations Manager

Job Purpose

To support the Operations Manager in ensuring smooth and efficient operations across

assigned sites in South India, while maintaining service quality, manpower efficiency,

client satisfaction, and operational discipline.

Key Responsibilities

• Monitor and manage day-to-day operations across assigned sites and ensure

smooth service delivery.

• Coordinate with site supervisors, facility teams, and employees to ensure

adequate manpower and attendance.

• Conduct regular site visits and audits to monitor housekeeping, hygiene,

grooming, discipline, and service standards.

• Handle client meetings, feedback, complaints, and operational escalations

professionally and ensure timely resolution.

• Ensure proper deployment, training, performance monitoring, and discipline of

operational staff.

• Monitor manpower requirements, absenteeism, replacements, and staff

retention.

• Ensure availability and proper utilization of uniforms, cleaning materials,

equipment, and other operational resources.

• Maintain operational reports, attendance records, site visit reports, and other

required MIS.

• Coordinate with HR and other internal departments regarding recruitment,

employee issues, compliance, payroll, and manpower requirements.

• Support the Operations Manager in implementing company policies, SOPs, and

client-specific requirements.