Back Office Staff

Job Opening: Back Office Executive Location: Korattur, Chennai

Employment Type: Full-Time

About the RoleWe are looking for a responsible and detail-oriented Back Office Executive to support our authorized home appliance service center. The candidate will coordinate with technicians, customers, and the company portal to ensure smooth daily operations.

• ResponsibilitiesAllocate service calls to technicians.
• Follow up on open and pending service calls.
• Update service status in the company portal.
• Prepare daily reports and maintain records.
• Handle customer calls regarding service appointments and updates.
• Coordinate with technicians for job completion and spare parts.
• Maintain Excel sheets and documentation.
• Download, organize, and upload service-related documents.
• Assist with invoice processing and administrative tasks.
• RequirementsMinimum qualification: Any Degree or Diploma.
• Good communication skills in Tamil and basic English.
• Basic computer knowledge (MS Excel, Word, Email).
• Ability to work independently and manage multiple tasks.
• Attention to detail and good organizational skills.
• Experience in a service center or customer support role is preferred but not mandatory.
• Preferred SkillsKnowledge of Google Sheets and Microsoft Excel.
• Experience handling customer service operations.
• Ability to coordinate with field technicians.
• Fast learner with a positive attitude.

Working HoursMonday to Saturday

9:00 AM – 6:00 PM

Salary will be based on experience and performance.

Interested candidates can apply by sending their resume or contacting us for an interview.