Boutique Sales Executive

Job Description – Boutique Sales Executive

PositionBoutique Sales Executive – Premium & High-Value Sales

Job SummaryWe are looking for an experienced, confident, and target-oriented Boutique Sales Executive with strong premium client-handling and convincing skills. The ideal candidate should have experience in retail, bridal, luxury, jewellery, premium fashion, or other high-value sales and be comfortable handling high-value customers and closing premium sales.

• Key ResponsibilitiesHandle premium and high-value clients professionally and provide a personalized sales experience.
• Understand customer requirements, preferences, budget, and purchase intent.
• Recommend suitable products based on customer needs and preferences.
• Drive sales through effective upselling and cross-selling of products and services.
• Convince customers on premium products, upgrades, additional products, and value-added offerings.
• Generate leads and convert enquiries into confirmed orders.
• Prepare and manage quotations, proposals, and order details accurately.
• Handle complete order management, from enquiry and quotation to confirmation and delivery coordination.
• Follow up with customers regularly to close pending enquiries and quotations.
• Maintain strong relationships with premium clients and encourage repeat purchases and referrals.
• Achieve and exceed daily, monthly, and annual sales targets.
• Maintain accurate records of enquiries, quotations, orders, sales, follow-ups, and customer details.
• Coordinate with internal teams for product availability, customization, alterations, billing, delivery, and other customer requirements.
• Handle customer objections confidently and convert them into sales opportunities.
• Provide excellent after-sales service and maintain long-term client relationships.
• Participate in exhibitions, events, promotional activities, and client appointments when required.

Preferred Candidate ProfileCandidates with experience in any of the following sectors are strongly preferred:

• Retail Sales
• Bridal & Wedding Sales
• Luxury Retail
• Jewellery Sales
• Premium Fashion
• High-Value / High-Ticket Sales
• Luxury lifestyle or premium customer-facing businesses
• Essential SkillsExcellent premium client convincing and negotiation skills.
• Strong communication and interpersonal skills.
• Proven ability to close high-value sales.
• Strong upselling and cross-selling skills.
• Excellent follow-up and relationship-management abilities.
• Target-oriented with a strong focus on achieving sales numbers.
• Good knowledge of quotations and order management.
• Ability to handle demanding and premium customers professionally.
• Strong presentation, grooming, and professional etiquette.
• Ability to understand customer needs and recommend the right products.
• Confident in handling objections and negotiating with customers.
• Key Performance Indicators (KPIs)Monthly sales target achievement
• High-value order conversion
• Upselling and cross-selling revenue
• Enquiry-to-order conversion
• Quotation-to-order conversion
• Customer retention and repeat sales
• Average order value
• Customer satisfaction and relationship management

Ideal CandidateThe ideal candidate is a confident premium-sales professional who can understand high-value customers, build trust quickly, present products effectively, handle objections, and close sales. Candidates who have successfully handled bridal, jewellery, luxury, premium retail, or high-ticket products/services will be given preference.