Customer Support Executive
Skillforce Solutions Private LimitedFixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Fixed
₹20,000 - ₹25,000
Earning Potential
₹25,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
4 applicants
Job Description
Position : Customer Support Executive
Location: TNagar, Chennai
Experience : Fresher / 1-3 yrs in Tele Sales
Skills :
Required good communication skills, should be able to converse in English, Hindi, Tamil / Telugu. (Multilingual will be preferred)
Fluent conversation skills in Hindi & English Is must.
Job Description :
Need to do sales related outbound calls.
Need to answer customer’s queries through voice services, inbound / outbound.
Ability in cross selling.
Address the customer mails to provide appropriate resolution on time.
Understanding the customer’s requirement and respond promptly.
Generating sales leads that develop into new customers.
Contributes to team effort by accomplishing related results as needed
Maintain documentation of customer inquiries and responses for future reference
Handle dissatisfied customers in a polite and professional way.
Answering customers' queries on the product.
Willingness to work in shift system in 9AM to 9PM window.
Flexible to work in Rotational Shifts (Day Rotational Shift) must be available to work on holidays and weekends
Job role
Job requirements
About company
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The candidate should have completed ITI degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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