Front Office & Patient Care Coordinator

We are looking for an experienced, organised and compassionate female candidate to manage patient reception, coordination and follow-up at SHANKARA AYUR HEALTHCARE, Palavakkam, Chennai.

Key Responsibilities:

- Welcome patients and handle calls/WhatsApp

- Manage registrations, appointments and tokens

- Explain prescriptions, medicines, diet and next steps

- Explain Ayurvedic treatments and costs clearly

- Coordinate doctors, therapists and patients

- Collect and record patient feedback

- Make reminders and follow-up calls

- Maintain HRMS records, billing, payments and daily handover

- Maintain patient confidentiality

Eligibility:

- Healthcare/Allied Health qualification preferred (MLT, Nursing, Pharmacy, Physician Assistant, Microbiology, Biochemistry, Biotechnology, Botany, Zoology, Nutrition & Dietetics, etc.)

- Prior clinic, hospital front office, patient coordination or healthcare administration experience is required

- Freshers are not considered

- Fluent in Tamil and English

- Good computer, WhatsApp, billing and basic Excel skills

- Willing to learn Ayurveda and Panchakarma procedures

- Professional, dependable and patient-focused

Travel Requirement:

- Must ride a two-wheeler and hold a valid licence

- Occasional travel between clinic locations

- Work travel expenses reimbursed separately

Timing: 9:00 a.m.-7:00 p.m., break 1:00-1:30 p.m. 6 days/week, 1 weekly off.

Address: 1/198, Anna Salai, Palavakkam, Chennai-600041

Incentive (up to Rs 1,500/month) based on: patient follow-up, clear guidance, accurate records and billing, and proper daily handover.

Candidates should share: Name and age, Qualification and experience, Previous workplace, Current location, Two-wheeler/licence status, Current and expected salary, Notice period, Earliest joining date.

Contact: 9544713999

Email: senthil@shankaraayur.com