Inside Sales Executive - IT Hardware & Infrasrtucture

INSIDE SALES EXECUTIVE – IT HARDWARE & INFRASTRUCTURE

Location: Chennai, Tamil Nadu

Qualification: Any Degree/Diploma

Salary: ₹20,000 – ₹30,000 per month

Experience: Minimum 1 Year

Employment Type: Full-TimeJ

Job Description

We are looking for a proactive Inside Sales Executive to handle customer enquiries, prepare quotations, coordinate with vendors and convert enquiries into confirmed orders.

The candidate should have good communication skills, customer-handling ability and a strong follow-up approach.

Key Responsibilities

• Handle incoming customer enquiries through phone, email and other channels.
• Understand customer requirements and recommend suitable IT products.
• Prepare and submit quotations for desktops, laptops, servers, printers and networking products.
• Coordinate with vendors for product availability and pricing.
• Follow up on submitted quotations and convert enquiries into orders.
• Maintain customer databases and enquiry records.
• Coordinate with field sales for customer requirements and opportunities.
• Process sales orders and coordinate with procurement and delivery teams.
• Develop existing customer relationships and generate repeat business.
• Achieve monthly sales and conversion targets.
• Maintain daily sales reports and pending enquiry reports.

Required Skills

• 1–3 years of experience in inside sales, tele-sales or IT sales coordination.
• Basic knowledge of IT hardware and computer products.
• Good telephone and email communication skills.
• Proficiency in MS Excel, Word and email.
• Knowledge of quotation preparation and order processing.
• Good negotiation and follow-up skills.
• Ability to handle multiple enquiries.
• Positive attitude and willingness to achieve targets.

Preferred: Experience in IT hardware distributors, system integrators or IT solution companies.