Manager-Tekline
Mahindra And Mahindra Limited
Work from Office
Full Time
Min. 5 yearsJob Description
Manager-Tekline
Responsibilities & Key Deliverables
Responsibilities & Key Deliverables
TEKline - To ensure quick and precise solution to customer problems which Mahindra dealer has not succeeded in resolving on Mahindra automotive division products. Technical hotline provides remote technical assistance.
Provide remote Technical Assistance to assist dealers in complex trouble shooting of unresolved problems
Failure Root cause analysis and share information with upstream teams for product improvements
Enhance technical capabilities of dealer personnel
Dealership audit on technical aspects
Ensuring smooth new product launches from technical support side
Preferred Industries
Education Qualification
General Experience
5 to 10 years
Strong Technical knowledge on Automobiles, Quick Response, Good electrical & electronics knowledge and strong analytical abilities. Passionate about troubleshooting.
Data analytics, Root cause analysis, Prioritization , Good Communication skills (written and spoken) Hand holding and capability building
Conflict Management, Assertiveness, Team Management, People Management skills, Negotiation skills
Experience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Telecalling / BPO / Telesales
Customer Care Executive
Acutementors India Private LimitedWork from OfficeFull TimeAny experience
Good (Intermediate / Advanced) English
Customer Care Executive
FR8 LogisticsFull TimeAny experienceBasic EnglishCustomer Support Executive
TVS AutomobilesWork from OfficeFull TimeAny experienceGood (Intermediate / Advanced) English
Customer Support Executive
Zaizon SolutionsWork from OfficeFull TimeAny experienceNo English RequiredCustomer Support Executive
Ciel HrWork from OfficeFull TimeAny experienceBasic English
Customer Service Executive
Pinaka EnterprisesWork from OfficeFull TimeAny experienceBasic EnglishYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 5 to 10 years are eligible to apply for this job. You can apply for more jobs in Chennai to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chennai at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Chennai . Through apna, you can find jobs in 64 cities across India. Join NOW!