Telecalling Executive

WE ARE HIRING!5ELEMENTS WINDOWS & DOORSPosition: Female Telecaller – Sales & Customer Support

📍 Location: Chennai, Tamil Nadu

Job DescriptionWe are looking for a confident, proactive, and sales-oriented Female Telecaller to handle customer enquiries, follow up on leads, generate sales opportunities, and convert potential customers into confirmed orders for our uPVC and System Aluminium Windows & Doors.

• Key ResponsibilitiesLead Follow-up: Call potential customers from the leads received through digital marketing, advertisements, and other sources.
• Customer Enquiry Handling: Attend incoming customer calls, understand their requirements, and provide relevant product information.
• Sales Generation: Identify customer needs and generate sales opportunities through effective communication.
• Sales Conversion: Follow up with interested customers, explain product benefits, address basic queries, and convert enquiries into confirmed orders.
• Quotation Follow-up: Contact customers regarding quotations shared and follow up until a decision is made.
• Appointment Coordination: Coordinate with the sales team to arrange site visits, measurements, and customer meetings.
• Customer Relationship Management: Maintain regular communication with prospective and existing customers.
• Lead Management: Maintain customer databases, update lead status, and submit daily call and follow-up reports.
• Target Achievement: Work towards assigned calling, lead conversion, and sales targets.
• Skills & RequirementsExcellent communication skills in Tamil and basic English.
• Hindi communication is an added advantage.
• Good telephone etiquette and customer-handling skills.
• Basic computer knowledge and proficiency in WhatsApp.
• Positive attitude, convincing ability, and a strong interest in sales.
• Ability to follow up consistently and achieve sales targets.
• Freshers with good communication skills and experienced candidates are welcome.
• Salary & BenefitsSalary: Based on experience and skills.
• Performance-based incentives based on company policy.
• Product training and career growth opportunities.

About Us

5Elements Windows & Doors specialises in premium uPVC and System Aluminium Windows & Doors, offering design, fabrication, and installation services.

Interested candidates can contact us to apply.