Telesales Executive

JOB ROLE - TELESALES EXECUTIVE

Experience: 0-2 Years

Qualification: 12th or Any degree

Key Responsibilities

• Identify and approach potential customers to generate new business leads.
• Make outbound calls and explain company products/services to prospective customers.
• Understand customer requirements and recommend suitable products/services.
• Prepare and deliver effective sales pitches based on customer needs.
• Follow up with leads and convert prospects into customers.
• Maintain strong and professional relationships with existing customers.
• Encourage repeat business and identify cross-selling opportunities.
• Achieve assigned monthly and quarterly sales targets.
• Handle customer queries and provide prompt, customer-focused support.
• Monitor market trends, competitor activities, and customer preferences.
• Maintain accurate records of calls, leads, follow-ups, and sales activities.
• Prepare regular reports on sales performance, lead status, and customer feedback.

Job Requirements

• Minimum qualification: 12th or Any degree.
• 1-2 years of experience in telecalling, telesales, customer service, or a similar role.
• Excellent verbal communication and interpersonal skills.
• Strong negotiation and convincing skills.
• Customer-first attitude with a focus on customer satisfaction.
• Ability to generate leads and convert prospects into customers.
• Target-oriented and self-motivated approach.
• Ability to work effectively in a fast-paced and performance-driven environment.
• Basic knowlege of MS Office and CRM systems will be an added advantage.

Key Skills

• Telecalling & Telesales
• Lead Generation
• Customer Relatonship Management
• Sales & Business Development
• Negotiation & Convincing Skills
• Follow-up & Conversion
• Communication Skills
• Target Achievement
• Customer Handling
• Market & Competitor Awareness