Visa Support Executive

Job Title: Visa Support Executive – US Visa Processing

Job Summary: We are looking for a responsible, detail-oriented and customer-friendly Visa Support Executive to assist applicants with US visa application documentation, form filling, photo editing and general application support.

The candidate will assist customers throughout the documentation and application preparation process, ensuring accuracy and compliance with the required guidelines.

• Key ResponsibilitiesAssist customers with US visa application form filling and corrections.
• Review applicant details and ensure accuracy of information.
• Prepare and edit passport-size photographs as per US visa specifications.
• Handle document scanning, printing, resizing and file management.
• Verify applicant details, including name, passport number, date of birth and other relevant information.
• Guide applicants regarding basic documentation requirements and application procedures.
• Assist customers with basic queries and provide a smooth customer experience.
• Maintain applicant records and ensure confidentiality of personal information.
• Ensure all documents are properly checked and prepared before submission.
• Skills & RequirementsBasic computer knowledge and good typing skills.
• Knowledge of MS Word, Adobe Photoshop and document processing.
• Ability to handle online application forms and internet browsing.
• Good English communication skills. Tamil proficiency is an advantage.
• Strong attention to detail and accuracy.
• Good customer service and interpersonal skills.
• Willingness to learn visa application procedures.
• Preferred ExperienceExperience in visa processing centres, travel agencies, browsing centres or DTP operations will be an advantage.
• Freshers with good computer knowledge and a willingness to learn are welcome.

Salary: As per experience and skill set.

Employment Type: Full-time

Work Environment: Customer-facing role in a fast-paced professional environment.