Windows Workstation & Intune Support Engineer

Windows Workstation & Intune Support Engineer

Job Description

Associate Engineer, Information Systems, Chennai

We are looking for a motivated and enthusiastic Fresher to join our IT Support team. The candidate will assist in supporting Windows workstations, Microsoft Intune device management, user account administration, and basic troubleshooting activities. This role provides an excellent opportunity to gain hands-on experience with endpoint management and enterprise IT environments.

Responsibilities

Windows Workstation Support

• Install, configure, and troubleshoot Windows 10/11 operating systems.
• Perform hardware and software installations on desktops and laptops.
• Diagnose and resolve basic workstation issues related to performance, connectivity, and applications.
• Support printers, peripherals, and network connectivity.
• Assist users with password resets and account-related issues.

Microsoft Intune Administration

• Enroll and manage Windows devices using Microsoft Intune.
• Monitor device compliance and security policies.
• Assist in deploying applications through Intune.
• Support device configuration profiles and endpoint security policies.
• Troubleshoot device enrollment and synchronization issues.
• Maintain asset inventory and device records.

IT Operations

• Respond to user tickets and service requests.
• Document troubleshooting steps and solutions.
• Escalate complex issues to senior engineers when required.
• Follow IT security and compliance standards.
• Participate in system updates and patch management activities.

Required Skills

• Basic knowledge of Windows 10/11 administration.
• Understanding of computer hardware and networking fundamentals.
• Basic understanding of Microsoft Intune or Endpoint Manager is an advantage.
• Good problem-solving and communication skills.
• Willingness to learn new technologies.

Qualifications

• Bachelor's degree in Computer Science, Information Technology
• Minimum 1-2 years of experience.
• Internship experience in IT Support, Help Desk, or Endpoint Management is a plus.
• Career Growth This role can grow into:
• Desktop Support Engineer
• Endpoint Administrator
• Intune Administrator
• Microsoft 365 Administrator
• End User Computing (EUC) Engineer
• Key Technologies: Windows 10/11, Microsoft Intune, Azure AD (Entra ID), Endpoint Manager, Office Applications

Additional Information

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://nielseniq.com/global/en/info/niqs-ai-safety-policies/

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion