Telecaller
Suntastic Engineering Private LimitedFixed
₹10,000 - ₹15,000
Earning Potential
₹15,000
Fixed
₹10,000 - ₹15,000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
Benefits include: PF, ESI (ESIC)
Job Description
- Key ResponsibilitiesMake outbound calls to potential and existing customers.
- Explain the company’s solar panel products and services.
- Generate qualified leads through telephone calls.
- Understand customer requirements and electricity usage.
- Answer basic customer questions about solar systems.
- Explain the benefits of installing solar panels.
- Collect customer information such as name, location, phone number, electricity consumption, and requirements.
- Schedule appointments and site visits for interested customers.
- Follow up with customers who have shown interest in solar installation.
- Maintain regular follow-ups until the lead is transferred to the sales team.
- Update customer details and call status in Excel, CRM, or company records.
- Handle incoming customer calls professionally.
- Coordinate with the sales and technical teams regarding customer requirements.
- Inform customers about ongoing offers, services, and company activities when applicable.
- Achieve daily and monthly calling and lead-generation targets.
- Prepare daily call and follow-up reports.
- Maintain professional and polite communication with every customer.
- Required SkillsExcellent telephone communication skills.
- Good Tamil and English communication skills; knowledge of other local languages is an advantage.
- Pleasant and confident voice.
- Good listening and customer-handling skills.
- Basic computer knowledge.
- Knowledge of MS Excel or CRM software is preferred.
- Ability to convince and engage customers.
- Good follow-up skills.
- Positive attitude and willingness to learn.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Coimbatore to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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