Business Development Manager (BDM)

1. New Customer Acquisition

• Identify potential broadband customers in Brahmapur City.
• Conduct door-to-door, field and local market sales activities.
• Generate leads through references, societies, apartments, shops and businesses.
• Explain broadband plans, pricing, speed and benefits to customers.
• Convert leads into new broadband connections.
• Achieve monthly new-connection targets.

2. Field Sales & Area Development

• Visit residential areas, apartments, societies, offices and commercial establishments.
• Identify areas with potential for new broadband connections.
• Develop relationships with apartment/society representatives, landlords, builders and local businesses.
• Conduct promotional activities and local campaigns.
• Maintain regular follow-up with prospective customers.

3. Product & Service Promotion

Promote and sell:

• Fiber Broadband / Home Internet
• Business Broadband
• Wi-Fi services
• OTT subscriptions
• Digital TV / TV channel packages
• Other value-added services offered by the company

4. Lead Management

• Maintain daily records of leads and prospects.
• Follow up with interested customers until installation/payment.
• Update customer status in CRM/app/lead-management system.
• Ensure no qualified lead is left unattended.

5. Customer Relationship

• Understand customer requirements and recommend suitable plans.
• Coordinate with installation and technical teams for new connections.
• Follow up after installation to ensure customer satisfaction.
• Generate referrals from existing customers.

6. Competition & Market Intelligence

• Track competitor broadband plans, pricing and offers.
• Collect information about new competitors and local market developments.
• Share market feedback with management.

Daily ActivitiesA BDE is expected to:

• Make field visits.
• Generate new leads.
• Meet prospective customers.
• Make sales calls.
• Follow up on pending leads.
• Close new connections.
• Coordinate installations.
• Collect required customer documents/details.
• Update CRM/app.
• Submit daily sales activity report.