Warehouse Supervisor

JOB DESCRIPTION

Warehouse Manager – Ashoka Motors, Dehradun

Company: Ashoka Motors

Business: Authorised Distributor – Maruti Suzuki Genuine Parts & Accessories

Department: Warehouse & Operations

Position: Warehouse supervisor

Reporting To: CEO / Operations Manager

Location: Dehradun, Uttarakhand

1. Job Purpose

To independently manage and control all warehouse activities, ensuring accurate inventory management, timely inward and outward movement of goods, efficient dispatch operations, proper stock maintenance and smooth coordination with all Ashoka Motors outlets and customers.

2. Key Responsibilities

A. Inventory Management

• Maintain 100% accuracy of physical stock versus system stock.
• Monitor daily stock inward and outward entries.
• Ensure proper identification, binning and storage of all spare parts.
• Conduct regular physical stock audits and cycle counts.
• Identify and report dead stock, non-moving stock and excess inventory.
• Monitor stock shortages and prepare replenishment requirements.
• Maintain proper control over high-value and fast-moving parts.

B. Inward & GRN Management

• Verify all incoming material against invoices, delivery challans and purchase orders.
• Ensure correct quantity and part number verification.
• Identify shortages, excess quantities and damaged goods.
• Ensure timely GRN entry in the system.
• Maintain proper documentation of all inward material.

C. Order Processing & Dispatch

• Ensure timely picking, packing and dispatch of customer orders.
• Verify part numbers and quantities before dispatch.
• Maintain dispatch accuracy and prevent wrong-part deliveries.
• Ensure all pending orders are monitored and cleared on time.
• Coordinate dispatches to all Ashoka Motors outlets and customers.
• Monitor delivery staff and ensure proper delivery records.

D. Warehouse Management

• Maintain proper housekeeping and systematic storage.
• Ensure every part has a designated location.
• Implement FIFO wherever applicable.
• Maintain safe stacking and storage practices.
• Ensure proper utilisation of available warehouse space.
• Prevent stock damage, pilferage and unnecessary handling.

E. Staff Management

• Allocate daily responsibilities to warehouse staff.
• Monitor staff productivity, attendance and discipline.
• Ensure proper training of warehouse employees.
• Maintain accountability for picking, packing and dispatch activities.

F. Reporting & Coordination

• Prepare daily inward and outward stock reports.
• Report stock discrepancies immediately.
• Submit daily pending order and dispatch reports.
• Coordinate with the accounts, sales, purchase and operations teams.
• Maintain proper records of stock transfers between warehouses and outlets.
• Provide regular updates to management regarding warehouse performance.

3. Key Performance Indicators (KPIs)

1. Inventory accuracy: Target 99.5% or above.
2. Dispatch accuracy: Target 99.5% or above.
3. Timely order processing and dispatch.
4. Zero unauthorised stock adjustments.
5. Reduction in dead and non-moving stock.
6. Zero unexplained inventory shortages.
7. Timely completion of physical stock audits.
8. Warehouse housekeeping and staff productivity.

4. Qualifications & Experience

• Graduate preferred.
• 3–5 years of experience in warehouse management.
• Experience in automobile spare parts distribution will be preferred.
• Knowledge of inventory management software and ERP systems.
• Good understanding of stock reconciliation and warehouse processes.
• Leadership, communication and problem-solving skills.

5. Authority & Accountability

• Responsible for the entire physical inventory under warehouse custody.
• Accountable for stock discrepancies and unauthorised movements.
• Responsible for staff discipline and operational efficiency.
• Must obtain management approval for stock adjustments, write-offs and other exceptional transactions.

6. Expected Outcome

The Warehouse Manager must ensure that Ashoka Motors operates a well-organised, accountable and efficient warehouse with accurate inventory, minimum stock losses, timely dispatches and complete operational transparency.