Business Development Executive (BDE)

About the Role

We are looking for a proactive and target-driven Business Development Executive (Inside Sales) to manage B2B sales activities, develop dealer and distributor networks, generate new business opportunities and drive revenue growth.The role involves managing the complete sales cycle, from lead generation and customer follow-ups to quotation preparation, order processing and successful sales closure.

Key Responsibilities

Lead Generation & Prospecting

•    Identify and generate new leads through cold calling, email campaigns, database mining, and referrals

•    Research and qualify prospects — contractors, builders, dealers, and project sites — across assigned territories

•    Maintain a healthy pipeline of leads at various stages of the sales funnel

•    Coordinate with the field sales team to convert warm leads into active accounts

Lead to Sales Closure

•    Conduct product presentations and technical briefings over call or video for prospective customers

•    Prepare and send quotations, handle negotiations, and follow up to close orders

•    Meet or exceed monthly and quarterly sales targets set by the Sales Manager

•    Maintain accurate records of all sales activities, conversations, and deal progress in the CRM / MIS

Dealer & Distributor Handling

•    Manage and grow relationships with existing dealers and distributors across assigned divisions

•    Onboard new channel partners — coordinate documentation, credit terms, and product training

•    Monitor dealer-wise sales performance and share regular MIS reports with the Sales Manager

•    Resolve dealer grievances, payment delays, and supply-related issues promptly

Order Processing & Follow-Up

•    Receive, validate, and process customer orders in coordination with the logistics and dispatch team

•    Track order status and proactively update customers on delivery timelines

•    Coordinate with accounts for invoice generation, payment follow-up, and outstanding collections

•    Handle post-sale support — complaints, replacements, and technical escalations

Customer Relationship Management

•    Maintain strong, long-term relationships with key accounts through regular follow-up calls and check-ins

•    Identify upselling and cross-selling opportunities within existing accounts

•    Gather market intelligence — competitor pricing, new product launches, and customer feedback — and share with the team

•    Ensure customer satisfaction and retention through responsive and professional service

 Requirements

• 0-3 year of experience in customer handling is required.
• Good communication skills in English & Hindi is mandatory,
• Basic computer knowledge (MS Office, email handling)
• Positive attitude and willingness to learn
• Ability to handle customers confidently