Responsibilities: Lead Generation II Cold Calling • Call existing and potential customers to inform, convince and sell the company's products and services • Develop and sustain solid relationships with customers to encourage repeat business SMEBIZZ IS A COMPLETE DIGITAL ADVERTISING AND PR MEDIA AGENCY • Accurately record details of customer's purchase orders and process customer purchases • Gain comprehensive product knowledge to enhance performance • Refer customer requests/complaints to designated departments and follow-up to ensure action has been taken