Telesales Executive

We are looking for an energetic and persuasive Telesales Executive to join our growing e-commerce team. In this role, you will be responsible for handling warm, inbound leads—customers who have already shown interest in our e-commerce services—and guiding them through the final steps to close sales. No cold calling is required; your primary focus will be building rapport, understanding client needs, and converting inquiries into active accounts.

Key Responsibilities

• Lead Conversion: Call and follow up promptly with inbound leads generated through our website, social media, and marketing campaigns.
• Consultative Selling: Understand customer pain points, explain how our e-commerce services solve their business needs, and recommend the right service packages.
• Objection Handling: Address customer queries, pricing concerns, and technical doubts clearly and persuasively to close deals.
• Pipeline & CRM Management: Maintain accurate records of all calls, follow-ups, and lead statuses in our CRM system.
• Target Achievement: Meet and exceed monthly sales conversion targets while maintaining high customer satisfaction.

Requirements & Skills

• Education: Minimum 12th Pass (Graduate preferred).
• Experience: Freshers with strong communication skills and candidates with prior telesales, inside sales, or B2B/SMB sales experience are welcome to apply.
• Communication: Clear, confident verbal communication in English and Hindi (or relevant regional languages) with active listening skills.
• Sales Mindset: Goal-oriented, self-motivated, and comfortable working in a fast-paced, target-driven environment.
• Basic Tech Proficiency: Comfortable using a computer, basic spreadsheets, and CRM software.

What We Offer

• Competitive fixed base salary + attractive performance-based incentives.
• 100% warm inbound leads (no cold calling).
• Complete product and sales process training.
• Fast-track growth opportunities within a growing e-commerce company.