Resturant Service Staff

Here is a clear, professional job description tailored for a Restaurant Sales / Service Staff role:

Job OverviewWe are looking for an energetic and customer-focused Restaurant Sales / Waitstaff to join our team. You will be responsible for taking orders, recommending menu items, upselling specials, and ensuring a memorable dining experience for guests.

• Key ResponsibilitiesCustomer Service & Sales: Warmly greet guests, present menus, and proactively recommend food, beverage, and dessert pairings to increase daily sales.
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• Order Taking & Serving: Accurately enter orders into the POS system, deliver food and drinks promptly, and ensure special dietary requests are strictly communicated to the kitchen.
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• Up-selling: Effectively suggest high-margin menu items, add-ons, daily specials, and beverages.
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• Table Management: Clean, sanitize, and reset tables quickly to maintain a efficient dining room flow.
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• Billing & Payments: Process bills accurately and handle cash/card payments.
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• Guest Feedback: Address customer complaints or issues promptly with a positive attitude and inform management when necessary.
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• Key Requirements & SkillsExperience: Prior experience as restaurant waitstaff, server, or sales assistant preferred (freshers welcome for entry-level roles).
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• Communication: Good verbal communication and customer relation skills; proficiency in local languages and basic English.
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• Multi-tasking: Ability to work quickly and maintain composure during peak hours.
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• Punctuality & Teamwork: Strong work ethic, reliable, and able to collaborate smoothly with kitchen and front-of-house staff.