Business Development Executive (BDE)

D EV Solutions is looking for a confident, well-organized, and responsible Telecaller Cum Receptionist to manage inbound and outbound calls, handle customer enquiries, maintain customer records, and coordinate follow-ups. The candidate will be responsible for managing front-desk activities and ensuring smooth communication with customers.

1. Key Responsibilities: Handle inbound and outbound customer calls professionally.
2. Attend incoming calls and respond to customer enquiries.
3. Make outbound calls to potential and existing customers.
4. Maintain customer details, enquiry records, and daily call entries.
5. Take regular follow-ups with customers regarding enquiries, quotations, payments, and services.
6. Coordinate with the technical and sales teams regarding customer requirements.
7. Welcome visitors and manage front-desk/reception activities.
8. Maintain customer databases and update records regularly.
9. Schedule appointments and coordinate customer visits.
10. Prepare daily call reports and follow-up status reports.

• Required Skills & Qualifications: Good communication skills in Hindi and basic English.
• Basic computer knowledge (MS Excel, MS Word, and Email).
• Good telephone etiquette and customer-handling skills.
• Ability to maintain records and manage daily entries.
• Confident, polite, and presentable personality.
• Responsible, punctual, and well-organized.
• Previous experience in telecalling or reception will be preferred.
• Freshers can also apply.