Sales Co-ordinator Cum Customer Care Executive

Job Title: Sales Coordinator (1–3 Years Experience)Location: [Faridabad]

Experience Required: 1–3 years

About the Role

We are looking for a proactive and detail-oriented Sales Coordinator who will manage end-to-end sales operations, including CRM management, marketing coordination, and lead generation. This role is ideal for someone who can handle both backend operations and actively contribute to business growth.

• Key Responsibilities
• Manage and maintain the company’s CRM system (lead entry, tracking, follow-ups, updates)
• Generate new leads through various channels (online research, cold calling, LinkedIn, references, marketing campaigns)
• Coordinate between sales, marketing, and operations teams for smooth execution
• Track leads, inquiries, and conversions, ensuring strong follow-up
• Support and execute lead generation campaigns with the marketing team
• Prepare daily, weekly, and monthly sales reports
• Assist in quotations, proposals, and client documentation
• Maintain and update customer database and sales pipeline
• Handle client communication and initial query resolution
• Coordinate order processing, dispatch, and delivery follow-ups
• Ensure all sales and marketing data is accurate and up to date
• Required SkillsExperience in lead generation and CRM handling
• Strong knowledge of CRM tools (Zoho, Salesforce, or similar)
• Good communication skills (calling + written)
• Strong follow-up and convincing ability
• Proficiency in MS Excel / Google Sheets
• Ability to multitask and manage priorities
• Preferred QualificationsBachelor’s degree in Business, Marketing, or related field
• Experience in B2B sales coordination or inside sales
• Exposure to digital marketing or lead generation tools
• What We’re Looking ForSomeone who can generate leads + manage operations both
• Highly organized and execution-focused
• A proactive individual who takes ownership
• Strong coordination and follow-up mindset

Growth Opportunity

You will gain hands-on exposure to lead generation, CRM systems, sales operations, and marketing execution, with growth opportunities into Business Development or Sales Management roles.