Quality Assurance

Job Title: Customer Verification and Data Quality Specialist (Quality

Assurance)Location: Gaya HOJob Type: Full-TimeJob Summary: We are seeking a

meticulous and detail-oriented Customer Verification and Data Quality

Specialist to join our team. The ideal candidate will be responsible for

ensuring the accuracy and quality of customer profiles, KYC (Know Your

Customer) data, and documents. This role involves desk appraisals,

tele-calling, tele-verification, and coordination with cross-functional teams

to maintain and consolidate MIS (Management Information Systems) data.Key

Responsibilities:Customer Profile Check: Conduct thorough checks on customer

profiles to ensure accuracy and completeness.Quality of KYC, Data, and

Documents: Verify and validate KYC documents and customer data to ensure

compliance with regulatory standards.Desk Appraisals: Perform desk appraisals

to assess the quality and authenticity of customer information.Tele-calling

and Tele-Verification: Conduct tele-calling and tele-verification to confirm

customer details and resolve any discrepancies.MIS and Data Consolidation:

Maintain and consolidate MIS data, ensuring it is up-to-date and

accurate.Coordination with Cross-Functional Teams: Collaborate with various

departments to streamline processes and ensure data

integrity.Qualifications:Bachelor's degree in business administration,

Finance, or a related field.Proven experience in customer verification, KYC

processes, or a similar role.Strong attention to detail and excellent

analytical skills.Proficient in MS Office, especially Excel.Excellent

communication and interpersonal skills.Ability to work independently and as

part of a team.