Office Coordinator Cum Sales

Job Description: Office Coordinator cum Sales

Location: Ghaziabad, Uttar Pradesh

Experience: Fresher to 2 Years

Qualification: ITI / Diploma

Department: Sales & Office Coordination

Employment Type: Full-Time

About the Role

We are looking for a motivated and organized Office Coordinator cum Sales Executive to manage customer queries, coordinate with customers and internal teams, and support day-to-day office and sales activities.

Key Responsibilities

• Handle and respond to IndiaMART queries and customer enquiries.
• Follow up with prospective and existing customers through phone, email, and WhatsApp.
• Understand customer requirements and coordinate with the technical/sales team for suitable solutions.
• Prepare and share quotations, product details, and other required information with customers.
• Maintain regular follow-ups to convert enquiries into orders.
• Coordinate with customers regarding order status, delivery, and other requirements.
• Maintain customer records, enquiry details, and follow-up status.
• Provide basic technical information about products/services to customers.
• Coordinate with internal departments for smooth execution of customer requirements.
• Assist in day-to-day office coordination and administrative activities.
• Maintain proper documentation and reports related to sales and customer enquiries.

Required Skills

• Basic technical knowledge relevant to the company's products.
• Good communication and interpersonal skills.
• Good follow-up and customer-handling skills.
• Basic knowledge of MS Office / Excel / Email.
• Ability to handle multiple customer queries and tasks.
• Good coordination and organizational skills.
• Positive attitude and willingness to learn.
• Candidates with ITI/Diploma background will be preferred.

Key SkillsIndiaMART Handling | Customer Follow-up | Sales Coordination | Customer Query Handling | Technical Knowledge | Office Coordination | MS Office | Communication Skills