Telesales Executive

Job Title: Telecaller Executive

Company Name: AllTechLabs Pvt Ltd

Job Location: Indirapuram, Ghaziabad, Uttar Pradesh (On-site / In-office)

Job Type: Full-time, Permanent

Working Days: 6 days a week

Shift Timings: 10:00 AM to 07:00 PM

Job Overview

We are looking for a confident, persistent, and results-driven Telecaller Executive to join our growing team in Indirapuram. In this role, you will be the voice of our company, connecting with potential customers, explaining our offerings, and generating quality leads during standard day shifts.

The ideal candidate shall have 6 months of experience in telesales, outbound calling, or customer support, along with excellent Hindi and functional English communication skills.

Key Responsibilities

·        Outbound/Inbound Calling: Initiate telephonic conversations with prospective clients from the provided database.

·        Lead Generation: Pitch products/services effectively, identify interest, and convert leads into potential business opportunities or appointments.

·        Database Management: Keep accurate, up-to-date logs of customer interactions, follow-up timelines, and feedback within the system.

·        Customer Relationship: Address primary inquiries, handle customer objections professionally, and maintain good brand rapport.

·        Target Achievement: Meet or exceed regular daily talk-time benchmarks and monthly calling targets within the 10:00 AM to 07:00 PM schedule.

Required Skills & Qualifications

·        Experience: 6 months to 1 year of professional experience as a Telecaller, Telesales Executive, or Customer Support Associate. Freshers can also apply

·        Language: Fluent in Hindi with good, clear English communication skills.

·        Core Skills:

o   Strong active listening, negotiation, and convincing skills.

o   Ability to handle client rejection calmly and professionally.

o   Basic computer proficiency (Excel, basic CRM tracking, or data entry tools).

·        Education: Minimum 12th Pass / Graduate in any stream.

Salary & Benefits

·        Salary: As per standard NCR industry scale for 1 year of experience. Freshers can apply

·        Incentives: Performance-based incentives tied to lead conversions.