Receptionist / Front Office Executive

A female receptionist manages front-desk operations, greets visitors, handles communications, and provides administrative support to ensure smooth daily office functioning.

Key Responsibilities

• Front-Desk Management: Welcome visitors warmly, handle check-in/check-out procedures, issue security badges, and maintain a tidy reception area.
• Communication & Routing: Direct incoming phone calls, manage email inquiries, and route messages to appropriate departments efficiently.
• Administrative Support: Manage incoming and outgoing mail/packages, track office supplies inventory, and assist with document drafting or filing.
• Scheduling & Coordination: Maintain appointment calendars, book meeting rooms, and organize travel or event logistics when required.
• Visitor & Security Control: Log visitor details, uphold security guidelines, and serve as a central point of contact for office inquiries.

Key Qualifications & Requirements

• Education: A bachelor's degree or diploma in business administration/hospitality is preferred.
• Experience: 1–2 years of experience in front-desk operation, customer service, or administrative support.
• Communication Skills: Strong verbal and written communication abilities, with a polished, professional phone etiquette.
• Technical Proficiency: Hands-on experience with MS Office (Word, Excel, Outlook), basic office hardware (printers, multi-line phones), and front-office management tools.
• Interpersonal Skills: Professional appearance, active listening skills, strong multitasking capability, and a customer-focused demeanor.