Chat Process Executive
Hird ServicesFixed
₹15,000 - ₹28,000
Earning Potential
₹28,000
Fixed
₹15,000 - ₹28,000
Earning Potential
₹28,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
1 applicants
Benefits include: 5 working days, One-way cab
Job Description
WE ARE HIRING | CUSTOMER SUPPORT EXECUTIVE | BLENDED PROCESS
Location: Greater Noida, Uttar Pradesh
Designation: Customer Support Executive
Process: Blended (Chat + Voice)
Shift: Rotational Shifts & Week Offs
Working Days: 5 Days Working
Cab Allowance
Eligibility Criteria
Minimum 6 months of experience in Chat Support is mandatory.
Excellent verbal and written communication skills.
Qualification: Undergraduate / Graduate / Postgraduate.
Strong customer-handling and problem-solving abilities.
Comfortable working in rotational shifts and rotational week offs.
Ability to manage both chat and voice interactions efficiently.
Key Responsibilities
Handle customer queries through chat and voice channels.
Provide accurate information and effective solutions to customer concerns.
Respond to customer inquiries within defined turnaround times (TAT).
Maintain high standards of customer satisfaction and service quality.
Follow company policies, process guidelines and quality standards.
Identify and escalate complex customer issues to the concerned departments.
Maintain accurate records and documentation of customer interactions.
Ensure professional and effective communication with customers.
Job Highlights
Cab Allowance
5 Days Working.
Rotational Shifts and Week Offs.
Opportunity to enhance customer service and communication skills.
Interested candidates can apply now!
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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