Admin & Customer Support

Company: Pulse Theory Private Limited

We are looking for a motivated and responsible Customer Support & Administration Intern to assist with day-to-day administrative activities and customer communication.

Responsibilities:

• Handle customer queries through calls, WhatsApp, email and other communication channels.
• Provide accurate and professional responses to customers.
• Maintain customer records and follow-up details.
• Assist with general office administration and documentation.
• Update Excel/Google Sheets and internal records.
• Coordinate with team members regarding customer issues and pending tasks.
• Follow up with customers when required.
• Help prepare basic reports and maintain organised files.
• Support other day-to-day operational and administrative activities.

Requirements:

• Good communication skills in Hindi and English.
• Basic knowledge of Excel / Google Sheets and MS Office.
• Good organisational and time-management skills.
• Comfortable speaking with customers over the phone.
• Basic computer knowledge.
• Freshers and students looking for practical work experience can apply.
• Positive attitude and willingness to learn.

Job Type: Full-Time Internship

Experience: Fresher / 0–1 year

Internship Duration: 3–6 months