Business Operations Manager

Job Description – Operations Manager

Company: Detailing Bull

Location: Gurugram

Experience: 3–5 Years

Salary: ₹20,000 – ₹35,000 per month

Employment Type: Full-Time

Job Overview

We are looking for a responsible and proactive Operations Manager to oversee the overall day-to-day functioning of the office and ensure smooth coordination between different departments.

The candidate will be responsible for monitoring departmental activities, following up on pending work, coordinating with teams, identifying operational issues, and ensuring that management decisions and processes are implemented effectively.

Key Responsibilities

• Oversee the overall day-to-day operations of the office.
• Coordinate with different departments and ensure smooth workflow.
• Regularly follow up with department heads on their tasks, targets and pending activities.
• Monitor departmental performance and ensure work is completed within defined timelines.
• Act as a coordination point between management and various departments.
• Identify operational gaps, delays and issues and ensure timely resolution.
• Ensure proper implementation of company processes, policies and management instructions.
• Conduct regular follow-ups and meetings with departments to track progress.
• Monitor inter-departmental coordination and ensure smooth flow of information.
• Maintain regular operational reports and provide updates to management.
• Track important tasks, deadlines, targets and ongoing projects.
• Support management in implementing new processes and improving operational efficiency.
• Handle day-to-day operational issues and escalate important matters to management.
• Coordinate with departments such as HR, Accounts, Sales, CRM, Marketing, Supply Chain, Operations and Creative as required.
• Ensure office discipline, productivity and proper functioning of teams.
• Take ownership of urgent operational matters and ensure proper closure.
• Support management in achieving overall organizational goals.

Required Skills

• Strong coordination and people management skills
• Excellent communication and follow-up skills
• Strong problem-solving and decision-making abilities
• Ability to manage multiple departments and priorities
• Good knowledge of MS Excel, Word and PowerPoint
• Strong reporting and organizational skills
• Ability to work independently and take ownership
• Good understanding of business operations and processes
• Ability to coordinate confidently with senior management and employees
• Proactive, responsible and result-oriented approach

Eligibility

• 3–5 years of experience in Operations Management, Business Operations or a similar role
• Bachelor's degree in Management, Business Administration or a related field preferred.
• Candidates with experience handling overall office operations and multiple departments will be preferred.