V5 Global

Customer Care Representative

V5 Global
Gurgaon/Gurugram
₹22,000 - ₹35,500 monthly*

Fixed

₹22,000 - ₹33,000

Average Incentives*

₹2,500

Earning Potential

₹35,500

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

8 applicants

8 applicants

Job Description

🔗 JOIN OUR WHATSAPP GROUP FOR JOB UPDATES

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📲 HR SHIVAM – V5 GLOBAL PVT. LTD.

WhatsApp: 9044233256

Email: shivam.sharma@v5global.co.in


Job Title: Customer Support Representative – Voice & Chat


Company: V5 Global Pvt. Ltd.

Job Location: Udyog Vihar Phase 5, Gurugram, Haryana

Work Mode: Work From Office (WFO)

Process: Domestic Customer Support – Voice & Chat

Hiring Type: Full-Time

Salary: Up to ₹32,000 In-Hand Per Month

Experience: Freshers and Experienced Candidates

Joining: Immediate Joiners Preferred


Job Description


V5 Global Pvt. Ltd. is hiring Customer Support Representatives for its Domestic Voice & Chat process in Gurugram, Haryana. Candidates should have good English communication skills, basic computer knowledge, and the ability to handle customer queries professionally.


Key Responsibilities


- Handle customer queries through voice calls and chat.

- Provide accurate information and resolve customer concerns.

- Maintain professional communication with customers.

- Follow company guidelines and customer service standards.

- Update customer information and maintain accurate records.

- Ensure a positive customer experience.


Salary & Benefits


- Salary up to ₹32,000 in-hand per month.

- Salary from Day 1, as per company policy.

- 1% TDS deduction, as applicable.

- Night shift allowance as per company policy.

- Freshers and experienced candidates are welcome.

- Immediate joining opportunities.


Shift Details


- Female Candidates: Day shifts between 8:00 AM and 8:00 PM.

- Male Candidates: 24×7 rotational shifts, including night shifts.

- Working Days: 6 days per week.

- Weekly Off: 1 rotational weekly off.


Shift allocation is subject to business requirements and company policy.


Eligibility Criteria


- Good English communication skills.

- Basic computer knowledge.

- Ability to handle voice and chat customer support.

- Versant Level 6 preferred.

- Freshers and experienced candidates can apply.

- Immediate joiners will be preferred.


Interview Process


100% Virtual Interview Process


All interview rounds can be completed online. Candidates do not need to visit the office for the interview.


Office Address


867, Udyog Vihar Phase 5, Gurugram, Haryana – 122016.


How to Apply


Interested candidates can share their updated CV with:


HR Shivam

V5 Global Pvt. Ltd.

WhatsApp: 9044233256

Email: shivam.sharma@v5global.co.in


Recruitment is completely free of cost. No recruitment charges are applicable.


📢 Share this opportunity with eligible candidates. Referrals are welcome!


🔗 Join our WhatsApp Group for More Job Opportunities:

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Job role

Work location
Work locationGurugram, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
Skills
Skillsbpo, Customer support, Telephonic support, Blended process, Domestic BPO, Call centre support, Customer care, Customer inquiries, Customer queries, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 38 years
Gender
GenderAny gender

About company

Name
NameV5 Global
Address
AddressGurugram, Haryana, India
Job posted by V5 Global

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You can expect a minimum salary of 22,000 INR and can go up to 35,500 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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