Astrotalk

Customer Support Executive

Astrotalk
Sector 29, Gurgaon/Gurugram
₹20,000 - ₹30,000 monthly

Fixed

₹20,000 - ₹30,000

Earning Potential

₹30,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

9 applicants

9 applicants

Job Description

About the role    

  We are looking for a Customer Support Team member to assist customers by resolving queries and ensuring a smooth support experience. You will communicate with customers through calls, chats, and emails while working closely with internal teams to address concerns effectively.


Key Responsibilities:

  •  Handle customer queries via calls, chats, and emails in a clear and polite manner
  •  Understand customer issues and provide the right resolution or guidance
  •  Share unresolved or complex cases with the concerned team when needed
  •  Ensure timely responses and proper follow-ups until the issue is closed
  •  Maintain records of interactions and updates for tracking purposes 

Requirements

  • Strong communication and interpersonal skills.
  • Good problem-solving and coordination abilities.
  • Comfortable interacting with customer over calls and chats.
  • Available for a full-time, in-office role

Job role

Work location
Work locationSector 29, Gurugram, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationGraduate
Skills
SkillsCustomer support, Customer complaints, Blended process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 28 years
Gender
GenderAny gender

About company

Name
NameAstrotalk
Address
AddressSector 29, Gurugram, Haryana, India
Job posted by Astrotalk

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You can expect a minimum salary of 20,000 INR and can go up to 30,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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